OPERATIONS TRANSFORMATION PACKAGES
BUILT WITH CARE FOR 25–100 PERSON TECH STARTUPS THAT KNOW SOMETHING IS OFF IN EXECUTION, BUT CAN'T PINPOINT IT.​
3-DAY PACKAGE
BEST FOR
Founder that want a fast, high-level snapshot of operational health and top blockers without committing to deep implementation.
WHAT IS INCLUDED
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Executive alignment session – Map top priorities, constraints, and expectations across leadership; identify where decisions are stuck and where alignment is missing.
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Interviews with department heads and key team members – Ask targeted questions to uncover inefficiencies, bottlenecks, and hidden blockers in daily operations.
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Department audit – Walk through every department’s workflows, processes, and operations to measure process healthiness, spot gaps, and identify duplicated or missing responsibilities.
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Work intake and prioritization review – Analyze how requests and tasks reach teams, evaluate how priorities are set, and identify sources of ad-hoc or misaligned work.
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Actionable recommendations report – Deliver a clear, practical plan with prioritized next steps, quick wins, and department-level improvements that leadership can act on immediately.​
FORMAT
Duration: 3 business days
Format: Exploratory and advisory – uncover gaps, risks, and bottlenecks across departments
Follow-up: 1-week remote support
10-DAY PACKAGE
BEST FOR
Teams stuck in firefighting mode that need to turn insights into action, assign clear ownership, and fix short-term execution gaps.
WHAT IS INCLUDED
Everything included in 3-day package, plus:
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Team structure and role clarity – Map roles and responsibilities in every department.
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Task assignment and accountability setup – Turn findings from the 3-Day audit into department-specific tasks.
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Planning and delivery cadence optimization – Establish department-level sprint planning, project tracking, and dependency management.
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Cross-team dependency mapping – Audit dependencies between departments, define handoffs, and implement escalation paths to unblock tasks.
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Engineering process and workflow refinement – Audit coding standards, code review practices, CI/CD workflow health, backlog grooming, and deployment handoffs.
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Quality assurance and testing review – Evaluate testing practices, defect tracking processes, automation coverage, and regression controls to identify gaps and improvement areas.
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Product management alignment – Review feature prioritization, roadmap clarity, backlog hygiene, and decision-making authority.
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Support process optimization – Audit ticket intake, escalation rules, and SLA compliance.
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HR/talent process adjustments – Audit hiring pipeline, onboarding processes, career path frameworks, performance evaluation cadence, promotion criteria, and meritocracy practices.
FORMAT
Duration: 10 business days (2 weeks)
Format: Hands-on audit and task-focused facilitation – review workflows, roles, processes, and cross-team dependencies; create actionable tasks for each department
Follow-up: 2-week remote support
90-DAY PACKAGE
BEST FOR
Scaling companies that need a full operational overhaul across processes, governance, and long-term sustainability.
WHAT IS INCLUDED
Everything included in the 3-Day and 10-Day packages, plus:
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Delivery flow and release management – Audit end-to-end delivery processes, release cadence, CI/CD pipeline health, rollback procedures, and bottlenecks.
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Advanced metrics, OKRs, and performance tracking – Review dashboards, KPIs, and OKRs; co-create department and company-level performance tracking frameworks.
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Tools, systems, and environment hygiene – Audit tools, environments (Dev, Test, Prod), ownership, efficiency, and license usage; identify areas for optimization.
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Incident and operational stability management – Audit incident alerts, RCA processes, MTTR reporting, and risk visibility; provide recommendations for operational stability.
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Quality control across the end-to-end lifecycle – Review how quality is defined, enforced, and measured from planning through delivery and release.
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Leadership cadence and governance – Audit and define leadership rhythms, governance rituals, decision ownership, and follow-up tracking.
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Cross-department operational coaching – Provide guidance to leadership and department heads to ensure operational clarity, remove blockers, and sustain process improvements.
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Process documentation and knowledge transfer – Review and refine workflows, dashboards, templates, and governance models to ensure clarity and knowledge retention.​
FORMAT
Duration: 90 business days (18 weeks, 4.5 months)
Format: Immersive and co-creative – build roadmaps, guide implementation, and embed sustainable processes
Follow-up: Ongoing support and adoption review throughout the transformation